Important Dates and Information

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Early bird Deadline for Lead Retrieval (Compulead) 8/6/2021
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Deadline to reserve hotel rooms through the BOMA Housing Bureau at the Discounted Rate. Please note: the BOMA room block could sell out prior to this date. 9/12/2021
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Resco.Net, Inc.

Brookline,  MA 
United States
https://www.resco.net/
  • Booth: 646

20+ years of experience. 600+ partners worldwide. 200,000+ satisfied users.

For over 20 years, Resco.net has transformed the way our clients and partners do business through industry-leading enterprise mobile solutions. Fully customizable and 100% offline, Resco solutions enable companies to use and collect vital data in the field and digitize paper-based processes. Boost efficiency, decrease human error, and capture knowledge with tools crafted for every member of your team. 

What our partners have to say:

"We reduced a Tenancy Audit visit times from 40 to approximately 20 minutes. And whilst an Estate inspection could take in excess of 1 working day, the equivalent inspection now takes approx. 3 hours with Resco." 

- Dani Copeland, Moat Housing Association

"Resco has been a crucial partner for us in the field of mobility for many years. Their solutions in the field of offline availability together with the projects’ almost maintenance-free support has brought us many well-known references. Resco is an extremely competent and great partner, successfully working with us in the best interests of our customers."

- Andreas Schulz, General Manager at ORBIS AG


 Press Releases

  • Resco Inspections is fully customizable data collection and workflow management solution. With a mobile first approach Inspections helps companies that want to digitize processes and connect teams in the field with the back office.

    Inspections. consists of a set of powerful tools for:

    • digitizing paperwork with a form designer packed with 100+ features
    • creating automated workflows, from creating a task to delivering a final report
    • unified data collection with real-time updates, notifications, dashboards and exports
    • managing teams, tracking jobs, dispatching technicians with a simple drag-and-drop system

    Resco Inspections can be easily integrated with existing backends and third-party hardware thanks to the customizable mobile app that offers full offline functionality.

    Inspections can be integrated with Resco's latest product Houston, the augmented reality remote assistance tool that helps teams share knowledge in the field with AR assisted video calls.

  • There is something for every user, customer, and partner coming in Resco’s Spring Update. For example, with the freshly added capabilities, you can:

    • Create a go-to hub for clients enabling to streamline communication, data sharing, and request receiving
    • Use revamped user interface of remote assistance and take advantage of AR features on Android
    • Deploy a RealWear app tailored for technicians working in challenging conditions (launching later in the spring)
    • Integrate Resco products with Dynamics 365 Business Central and hundreds of third-party solutions from Microsoft’s Power Automate library (full support in April)
    • Optimize routes with enhanced algorithm considering new inputs from your schedule

    And there is much more to unpack. So, let’s take a closer look at some of the highlights from the latest release.

    New go-to hub for all your clients

    No matter the industry you work in, connecting and communicating with end customers, contractors, or suppliers are vital parts of the business. Sometimes customers need a report from past inspections. Another time, they want to re-schedule the next appointment. And if they can’t find the information easily, it might take a lot of time to deliver what’s needed.

    To make this communication efficient and smooth for both sides, we’re introducing the Client Portal. A new client-facing hub to store their information and requests in one place. Through the portal, you can offer a dedicated overview to every client – covering past inspections, services delivered, scheduled maintenance checks, and more.

    It only takes a few clicks to create a Client Portal in Woodford. And external stakeholders will be able to access information related to their accounts quickly and without the need to search for documents in emails or previous communication.

    What’s more, you can also receive clients’ requests via the portal and keep them informed about the work progress. You will see all the requests in your dashboard and can assign them to your team in seconds. Both your field workers and clients will see the assignment automatically in their schedule, keeping everyone in the loop.

    Available in: Resco Inspections and Field Service

    Higher precision in AR instructions with 3D arrows

    AR video calls allow experts to provide remote assistance to any technician in need. But when video calls become shaky, placing AR tags can be difficult. That’s where the new predefined 3D arrows come in.

    From now on, experts can easily choose between drawings and predefined arrows. The former offers virtually unlimited flexibility, the latter dramatically enhances instruction precision. Simply pick the arrow with the appropriate color and tap on the designated spot to place it precisely where intended.

    And that’s not the last UI change that will make the life of remote experts easier. When working on a desktop, a new movable navigation panel allows users to adjust its position and improve the scene’s visibility. Plus, AR video calls are now also available on Android devices. So, it doesn’t matter if your employees use an iPad, desktop, or Android. They will get access to AR instructions all the same.

    Available in: All Resco products

    Dedicated app for hands-free scenarios and challenging conditions

    For a long, frontline workers have struggled with access to digital solutions that simplify or improve their workflow. It’s even more challenging in scenarios where employees can’t use mobile devices directly when performing a task. Either they need both hands for work, or they operate in an environment where these devices wouldn’t last long.

    To change the status quo, this spring we will be launching a dedicated app for the RealWear HMT-1 – the world’s leading hands-free remote collaboration device. This Inspections-based app will allow technicians to utilize digital questionnaires, reports, and AR video calls tailored for hands-free operation via voice.

    As a result, users of RealWear devices will get a solution enabling visual workflows for Microsoft Dynamics 365 and Resco Cloud. It is the first solution of its kind available on the RealWear platform. And it’s also a unique opportunity for companies to further empower frontline workers.

    Also worth noting is the fact that this app is built with the same tools Resco partners already know and use, and can be further customized. You don’t need to spend extra effort learning a different technology or tool and can extend your offering comfortably.

    Available in: Resco Platform

    Business Central & hundreds of new integrations available

    In early April, we will also launch new out-of-the-box support for Dynamics 365 Business Central. Furthermore, through the new Resco Cloud connector, you will be able to connect other third-party systems available in Microsoft’s Power Automate library with our existing solutions – including Field Service, Inspections, and Routes.

    This brings countless new ways of automating workflows and processes across organizations, eliminating repetitive and time-consuming tasks.

    Available in: Resco Platform

    Routes planning with advanced algorithm

    Optimizing routes throughout a field worker’s day can save a lot of time and resources. With the Spring Update, you can start to use various additional route planning parameters:

    • Change the destination of an appointment using autocomplete feature or map localization
    • Define custom start and end points for up to 10 locations
    • Configure opening hours for entities and schedule appointments only during these hours
    • Set up fixed appointments that won’t be affected by automatic re-scheduling, and users’ agenda will be optimized around them

    Available in: Resco Platform

    Bring the ultimate mobile experience to your organization

    Apart from the highlights above, with Resco’s Spring Update 2021, customers and partners can take advantage of new capabilities like cloud storage for images, the custom layout of question groups, new editable fields in Woodford, and more.

    You can explore all the new features available in the Spring Update 2021 here.

    In case you have any questions, feel free to reach out to mobilecrm@resco.net. And If you haven’t worked with Resco before and want to try the Spring Update capabilities, simply check out www.resco.net and start a free 30-day trial of any of our solutions.


 Products

  • Field Service Cloud
    Reduce paperwork and save your staff’s time with building inspection software. Quickly create and publish mobile inspection forms and work with them on any device....

  • Make customers happy with
    instant reports

    Tailor and brand your reports to impress your customers. Save time on both ends and send them a report right after you’ve finished the property inspection.

    Property maintenance inspection
    Property maintenance inspection

    Be ready & mobile. Always.

    Work in basements, boiler rooms, elevators, staircases, on the roof, and more. Thanks to the offline mode of the building inspection software, you don’t have to depend on internet connection anymore.

    Enterprise Inns achieves 25% increase of completed property inspections

    Read the case study

    MHI Vestas

    Enrich your reports with Tagged Image

    Faster inspections with more details and context? Now you can easily provide visual proof by taking a picture with highlighted problematic areas and your comments.

    Property maintenance inspection
    Property maintenance inspection

    Quickly create forms for any scenario

    Build custom forms in a matter of minutes, publish to any mobile device, and use them instantly. The drag-and-drop Inspections Form Designer enables you to create forms for any inspection type:

    • Health & safety audit
    • Fire risk assessment
    • Asbestos management
    • Gas certification & compliance
    • Cleaning checklists
    • Tenancy audit
    • Move in / Move out checklists
    • Asset management
    • Satisfaction surveys
    • and more